That in itself is not a problem. Every valid VCA diploma is registered in the Central Diploma Register (CDR). This CDR is the only official source to prove that you have a valid VCA diploma. You can find your diploma in the CDR if you enter your name and date of birth.
You can also download a free VCA pass on your phone if you earned your VCA diploma from PBNA. Look here for more information.
If you really need a copy diploma and a new pass, you can order it via the order button to the right. The cost is €20.00 (excluding VAT). We can only provide a copy diploma if you obtained the VCA diploma at PBNA. If you did not obtain the diploma at PBNA, we will not refund the amount paid!
First check carefully in the Central Diploma Register (CDR) whether you have obtained your diploma with PBNA.